Shipping Policy
Shipping Policy
Thank you for shopping with us! To ensure a smooth and efficient delivery process, please review our shipping policy below:
1. Order Consolidation:
- To avoid incurring multiple delivery fees, please place all desired items in a single order on our website.
- Once an order is placed, we process and send it out immediately. As a result, we are unable to merge multiple orders into one shipment.
2. Order Processing:
- We strive to process and ship orders as quickly as possible. Most orders are processed and dispatched within 2 days for clients in Abuja and 3-5 business days for client outside Abuja.
3. Pickup
There is pick up option on our website, you can come pick up at our store if you select this option within 3 working days after you order or balance delivery fee if you want your order delivered to you.
4. Shipping Fees:
- Shipping fees are calculated based on the total weight of your order and the delivery location. The total shipping cost will be displayed at checkout.
5. Tracking Information:
- Once your order has been shipped, you will receive a text with tracking information. You can use this to track your order until it arrives at your doorstep.
6. Delivery Issues:
- If you encounter any issues with your delivery, please contact our customer support team on 0802 815 1516 for assistance.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to reach out to our customer service team.
Happy shopping!
Best regards,
SHOPSMART
Thank you for shopping with us! To ensure a smooth and efficient delivery process, please review our shipping policy below:
1. Order Consolidation:
- To avoid incurring multiple delivery fees, please place all desired items in a single order on our website.
- Once an order is placed, we process and send it out immediately. As a result, we are unable to merge multiple orders into one shipment.
2. Order Processing:
- We strive to process and ship orders as quickly as possible. Most orders are processed and dispatched within 2 days for clients in Abuja and 3-5 business days for client outside Abuja.
3. Pickup
There is pick up option on our website, you can come pick up at our store if you select this option within 3 working days after you order or balance delivery fee if you want your order delivered to you.
4. Shipping Fees:
- Shipping fees are calculated based on the total weight of your order and the delivery location. The total shipping cost will be displayed at checkout.
5. Tracking Information:
- Once your order has been shipped, you will receive a text with tracking information. You can use this to track your order until it arrives at your doorstep.
6. Delivery Issues:
- If you encounter any issues with your delivery, please contact our customer support team on 0802 815 1516 for assistance.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to reach out to our customer service team.
Happy shopping!
Best regards,
SHOPSMART